This is a major advantage over many of our competitors as we provide local service and support, this means rather than repairs taking months to go to overseas, we can repair them here in our Wangara facility, in some cases we can repair and calibrate your instrument the same day you send it to us!
Zedflo provides full manufacturer warranty for Additel and Metrel meaning that in the unlikely event your product has a fault and within its warranty period, in most instances we can replace or repair it here in Wangara (WA), free of charge and very quickly compared to our competitors. This gives you minimal downtime if problems arise.
We know rapid turn around is important, we endeavour to repair or Repair your equipment as quickly as possible, we advise a typical lead time of 7 days but we can often turn around calibrations next business day depending on our work load at the time.
We can repair various other instruments too, it doesn’t have to be Metrel or Additel – If we are unable to repair it here we can always organise to have it repaired by the manufacturer if its a product we sell.
Please see our full terms and conditions here
Please also note that in some cases repairs may still need to repaired by the manufacturer if we are unable to repair the problem in house.